At Auris Ventures, we strive to provide high-quality products and services to our customers. However, due to the nature of our business, we have a strict no cancellation and no return policy for orders placed on our website, www.foldnpark.com.
No Cancellations
Once an order has been placed and processed, we cannot accept cancellations or modifications to the order. By placing an order on our website, you agree to purchase the items in your cart and complete the transaction.
No Returns
We do not accept returns or exchanges for any products purchased from our website, except in cases of defective or damaged items (see below).
Defective or Damaged Items
If you receive a defective or damaged item, please contact our customer support team at support@foldnpark.com within 7 days of receiving your order. We will require you to provide detailed information about the defect or damage, along with photographic evidence.If we determine that the item is indeed defective or damaged due to manufacturing or shipping issues, we will arrange for a replacement to be sent to you at no additional cost. However, we reserve the right to request the return of the defective or damaged item before sending a replacement.Please note that we do not consider items to be defective or damaged if they have been used, altered, or damaged due to misuse, negligence, or improper handling by the customer.
Shipping Costs
In the event of a defective or damaged item, we will cover the shipping costs for the replacement item. However, you will be responsible for the return shipping costs of the defective or damaged item, if required.
Refunds
As per our no return policy, we do not offer refunds for any orders placed on our website, except in cases where we are unable to provide a replacement for a defective or damaged item.
Policy Exceptions
This cancellation and return policy applies to all orders placed on our website, www.foldnpark.com. We reserve the right to make exceptions to this policy at our sole discretion, on a case-by-case basis.
Changes to the Policy
We may update or modify this cancellation and return policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website.If you have any questions or concerns about our cancellation and return policy, please contact our customer support team at mail@foldnpark.com.By placing an order on our website, you acknowledge and agree to our cancellation and return policy as outlined above.